Run the account
Settings, team and your profile.
Account-level configuration, who can get in, and your own preferences.
Account settings
Open Settings in the sidebar. The tabs you see depend on your access level and the modules your account has:
- General — account details, business hours and time zone
- Team — the people with access to this account
- Custom fields — define extra fields for CRM records and choose which record types use them
- Connections — the platforms this account reads from
- Lead capture — endpoints that turn website form submissions into leads
Booking has its own settings under Booking → Settings.
Team and access
Administrators can see who has access and manage the team. Access level decides what someone can change: managing connections, defining custom fields and configuring lead capture are administrator tasks, while day-to-day work in the CRM, calendar and dashboards is not. The one connection anyone can make is their own Google Calendar, for booking.
Your profile
Open your profile from the topbar to set:
- Your own details and avatar
- Your notification preferences
- Your theme
Profile settings are yours alone and follow you across every account you can reach.
Notifications
The bell in the topbar collects what has happened — new bookings, changes and cancellations among them — and updates live. Notification preferences are per person, not per account.
Global search
The search box in the topbar searches across your records, so you can jump to a contact, company or lead without going to its page first.
Read this as markdown
This guide is also served as plain markdown at /support/settings-and-team.md — that is the copy to point an assistant at. Every guide is indexed in /llms.txt.
Still stuck? Email support@disruptdigital.com.au, or use the Support page inside Merlin to reach the team running your account.