Run the account
Billing.
Invoices, payment methods, subscriptions and statements.
Open Billing in the sidebar. It has four tabs.
Invoices
Every invoice raised on your account, newest first. From an invoice you can:
- Open it to see the line items
- Download it as a PDF
- Pay it, if it is outstanding
Payment methods
Add a card, remove one, or set which card is the primary method. Card details are held by the payment provider's vault — Merlin stores a reference, never the card number.
Subscriptions
The services you are subscribed to and what each one covers. This is where to check what your engagement currently includes.
Statements
A statement covers a period rather than a single invoice, showing what was charged across it. Generate one for the period you need and print it.
Questions about a charge
Billing questions go to the team running your account — use the Support page in the sidebar. Merlin shows what has been raised against your account; the commercial arrangement behind it sits with your agency.
Read this as markdown
This guide is also served as plain markdown at /support/billing.md — that is the copy to point an assistant at. Every guide is indexed in /llms.txt.
Still stuck? Email support@disruptdigital.com.au, or use the Support page inside Merlin to reach the team running your account.