# Booking

A calendar, the services you offer, and a public booking page for your customers.

Open **Booking** in the sidebar.

## The calendar

The calendar opens on the current period and can be viewed by day, week or month. From here
you can:

- Create a booking, choosing the contact, the service and the time
- Open a booking to see its detail, reschedule it or cancel it
- Filter what is shown by service, staff member or status

## Services

Open **Booking → Services**. A service is something a customer can book: its name, how long it
takes, and which staff can deliver it. Assign staff to a service so the public booking page
only offers times when someone who can do the work is free.

## Availability

Availability is set under **Booking → Settings**:

- **Availability window** — how far ahead customers can book
- **Minimum notice** — how close to the start time a booking can still be made
- **Online booking** — the switch that turns the public page on and off

## The public booking page

When online booking is on, your customers get a page they can book from without signing in.
They pick a service, pick a staff member and time from what is genuinely free, and confirm
with a verification step so the contact details are real.

Customers can return to that page to see their bookings and reschedule, verifying themselves
by email rather than by holding a password.

## Bookings and the CRM

Booking contacts and CRM contacts are the same records. A booking made on the public page
appears on that contact in the CRM, and a contact's bookings are listed on their CRM record.

## Notifications

New, changed and cancelled bookings raise a notification in the app so the calendar is never
the only place a change is visible.